Please read these terms carefully before using our services.
These conditions govern the use of the mattressinstitute.com platform and related services offered by Confort Zilnic.
By accessing the site, you expressly accept the terms described below.
Users undertake to provide accurate and complete information upon registration and not to infringe the intellectual property rights of third parties.
It is forbidden to use the platform for illegal purposes or to disrupt its operation.
Confort Zilnic makes reasonable efforts to ensure the proper functioning of the services, but does not guarantee uninterrupted access or the absence of errors.
To the extent permitted by law, our liability is limited to the value of services purchased in the last 12 months.
We are not liable for indirect damages, loss of profits, or interruptions caused by force majeure.
All payments are made in lei, through the methods available on the site. Prices are clearly displayed and include VAT where applicable.
Returns are accepted within 14 days of delivery, in accordance with consumer protection legislation.
To request a return, contact us at info@mattressinstitute.com. Return costs are borne by the customer, except in cases of error on our part.
We reserve the right to suspend or terminate access for any user who violates the terms, without prior notice.
Users may deactivate their account at any time by sending a request to info@mattressinstitute.com.
These conditions may be updated periodically. Any changes will be published on this page, and users will be notified by email 30 days in advance.
Continued use after the update constitutes acceptance of the new terms.
For questions regarding these terms, you can write to us at info@mattressinstitute.com or at our postal address: Calea Bega 4B.